What information we collect from you (“Information”)
How we use, share, manage and protect that Information
Specific Product Privacy Practices
How to contact us
What Information We Collect From You
When you register for and use Online Services, we may collect the following Information from you:
Other career information
Quizzes, polls, and surveys
Video and/or audio recordings of you
Messages and comments between you and Professionals
Messages and comments between you and Supporters
Device and system data such as type of phone, operating system, and network information
We may also obtain automatically-collected Information through the Online Services. We may use common technologies such as cookies, tokens, and Web server logs, as well as functionality that can collect data from a mobile device. The automatically-collected information may include demographic, de-identified, aggregated, or certain information collected automatically through your device such as technical information about your device, web browser information, and server log files collected by us or provided by you. Our mobile applications may also collect information specific to the use of your mobile device, such as a unique device identifier and precise geolocation information.
Certain features of the Online Services may actively record information about you as you use the Online Services.
You may limit the Information you provide or make available to us if you want to; however, that may limit your ability to access or use certain functions of the Online Services or to request certain services or information.
Our Online Services operate on computer servers in the United States; therefore, any Information you provide will be processed by a computer server located within the United States.
How We Use Information
We may use the Information for a number of purposes such as:
To respond to an email or a specific request from you
To communicate with you
To provide you with content through our Online Services or other services that we may offer
To authenticate you on any portion of our Online Services and with vendors acting on our behalf
To administer surveys, polls, and promotions
To personalize your experience on our Online Services
To provide you with information, instruction or promotional offers, as permitted by law, from us or third parties that we believe may be useful for or interesting to you
To perform analytics and to improve our products, Online Services, advertising, and research in the field of career
To comply with applicable laws, regulations, and legal processes
To keep a record of our transactions and communications
To conduct organizational behavior, equity, diversity and inclusion, and career research, including with research partners
As otherwise necessary or useful for us to conduct our business, so long as such use is permitted by law or for any other purpose with your consent
We may use Information to contact you through any contact information you provide through our Online Services or any other services we offer, including any Email address or cell phone number.
We may, when permitted, combine your Information with other information, whether online or offline, maintained or available to us from you or from other sources, such as from our vendors, and we may use and disclose combined data for the purpose described in How We Use Information or for internal business purposes. We may, when permitted, use and disclose de-identified and aggregated data for any purpose, which may include, without limitation, disclosures to third parties for analytics purposes such as evaluating the Online Services and providing additional benefits, programs, and services.
We may use your Information, including personally identifiable information, for internal research purposes, and we may share such information with third-party research partners who are bound to maintain the confidentiality of any personally identifiable information and use it only for such research purposes as described below under “How We Share Information.”
How We Share Information
We may share Information if all or part of Chea Seed is sold, merged, dissolved, acquired, or disbanded to any extent in a similar transaction, or in connection with steps that may need to be taken in anticipation of such events.
We may share Information in response to a court order, subpoena, search warrant, or to comply with law or regulation. We may cooperate with law enforcement authorities in investigating and prosecuting activities that are illegal, violate our rules, or may be harmful to other visitors.
We may also share Information within Chea Seed.
We may also share Information with other third-party companies that we have a business relationship with or hire to perform services on our behalf, including assisting with the purposes described in How We Use Information. For example, we may hire a company to help us send and manage email, and we might provide that company with your email address and certain other information in order for them to send you an email message on our behalf. Similarly, we may hire companies to host or operate some of our Online Services and related computers and software applications. These service providers are not allowed to use or disclose your Information other than as specified in our contract and as permitted by law.
We may share aggregate information about the usage, performance, and outcomes of the product with your employer, the party that referred you to us, potential investors, or investors, but we will NOT share your career entries (where you record your career plan, events, feelings, and other information), feedback messages or requests, or personally identifiable descriptions or notes from your career entries or feedback with them.
We may share Information with research partners and other third-party companies conducting career and/or behavioral research, including your personally identifiable information. However, we will require that such companies and their vendors do not disclose any such Information that is personally identifiable, that they and their vendors use such Information only for such research purposes, and that they and their vendors not use any such personally identifiable Information to direct any advertising to you or evaluate you for any third-party product or service or for any employment opportunity.
Posting Messages, Comments, and Content
Our Online Services may have collaboration areas, including but not limited to “Challenges,” “Feedback,” and “Community Favorites,” that permit users to collaborate and/or share information. Some of our Online Services may permit you to select a display name or image that will be “nickname” on the Online Service. Please note, any information you submit or post to these collaboration areas, including your display name or image, may be visible by other users of the Online Service, and such users may share with others. Therefore, please be thoughtful in what you write and understand that this Information may become public.
How to Manage Your Information
Our Online Services may permit you to view your profile, if applicable, and access related Information about you, and to request changes to, or deletion of, such Information. If this function is available, you may have access to a page on the Online Services through which you may review your profile, if applicable, and related Information about you, and you may have options to modify or delete or such Information. Please remember, however, if we have already disclosed some of this Information to third parties, we may not have access to that disclosed information and may not be able to force the deletion or modification of any information by the third parties to whom we have made those disclosures.
If you need additional assistance in opting-out of a communication, please contact us at email@example.com. Please be aware that opt-outs may not apply to certain types of communications, such as account status, Online Service updates, or other communications.
Cookies and Tracking
The Company may use various technologies, including cookies, tokens, tags, weblogs, web beacons, scripts, and web server logs to automatically-collect Information and may aggregate this Information from our Online Services visitors or to enable certain features of our Online Services. This Information may include demographic data, technical information about the technology (e.g. phone, computer) used to connect to the Online Services, web browser Information, your IP address, operating system (“OS”), camera use, use of screen, patterns of application usage, and browsing behavior such as pages visited, how often they are visited, and how long they are visited (“Activity Information”). We may also use third-party analytics companies to provide these services.
Activity Information is captured using various technologies and may include cookies. “Cookies” are small text files that may be placed on your computer when you visit an Online Service or click on a URL. Cookies may include “single-session cookies” which generally record information during only a single visit to a website and then are erased, and “persistent” cookies which are generally stored on a computer unless or until they are deleted or are set to expire. You may disable cookies and similar items by adjusting your browser preferences at any time; however, this may limit your ability to take advantage of all the features on our Online Services. In addition, you may also have additional means to manage the collection of Activity Information by managing the use of “flash” technologies, with the Flash management tools available at Adobe’s website.
Please note that we do not currently respond to web browser “Do Not Track” signals that provide a method to opt-out of the collection of information about online activities over time and across third-party websites or online services because, among other reasons, there is no common definition of such signals and no industry-accepted standards for how such signals should be interpreted.
Customizing your experiences, including managing and recording your preferences;
Authenticating your account information
Marketing, product development, and research
Tracking resources and data accessed on the Online Services
Developing reports regarding Online Service usage, activity, and statistics
Assisting users experiencing problems with our services
[Quality control of our coaching services]
Updating and servicing our Online Services
Enabling certain functions and tools on the Online Services
Tracking paths of visitors to the Online Services and within the Online Services
As described above, we may use tracking technologies that allow us to recognize your device when you return to our Online Services within a period of time, as determined by us, and to support automatic login to your Online Services. To maintain your privacy, you should affirmatively log out of your account prior to your session ending (whether you end your session or we end your session, for example, if our Online Services has “timed out” – i.e. we have ended your session automatically after a period of inactivity as determined by us in our sole discretion). Unless you affirmatively log out of your account, you may be automatically logged back in the next time you or any user of your devices visits the Online Services.
How We Protect Information
We maintain administrative, technical, and physical safeguards designed to protect the Information that you provide on our Online Services. These safeguards vary based on the sensitivity of the Information that is being collected, used, and stored. However, no security system is impenetrable and we cannot guarantee the security of our Online Services, nor can we guarantee the security of the Information you transmit to us over the Internet, including your use of email. We are not liable for the illegal acts of third parties such as criminal hackers.
It is your responsibility to safeguard the devices you use to access our Online Services (such as laptops, tablets and mobile devices), and to use appropriate security settings on those devices. If those devices are lost, stolen or misplaced, others may be able to access your account and your personal Information using those devices. If you log into the Online Services using a public computer or device, or the computer or device of another person, you should affirmatively log out of your account (i) prior to ending your session, or (ii) if you will be inactive on the Online Services for more than a few minutes otherwise, the next user of that computer or device may be able to access your account and the Information in your account if your session has not ended.
You agree that we are not responsible for any harm that may result from someone accessing your account or personal Information on a lost, stolen, or misplaced device or on a public computer or kiosk where you do not for any reason take the necessary steps to log out of your account prior to ending a session on such public computer or kiosk.
We offer mobile applications that enable us to communicate with you through push notifications. You may be able to turn off push notifications in your mobile phone settings. You may also be able to control preview settings in your email applications. Please note, choosing to disable certain functionality of the mobile application may impact the functionality of other areas of the mobile application.
We retain Information for as long as necessary for the purpose for which it is collected, subject to a longer period if the Information is relevant to a legal challenge.
Children Under Age 13
We will not intentionally collect any personal information (as that term is defined in the Children’s Online Privacy Protection Act) from children under age 13 through our Online Services without receiving parental consent. If you think that we have collected such personal information from a child under age 13 through our Online Services, please contact us immediately at firstname.lastname@example.org.
Additional Rights for California Residents
The following sections below (California Privacy Rights, Shine the Light Law, California Consumer Privacy Act, and California Minors under 18) apply only if you are a California resident using our Online Services.
California Privacy Rights
California law permits our customers who are California residents to request certain information regarding the use and disclosure of personal information.
Shine the Light Law
California residents may request certain information regarding the disclosure of personal information to third parties for their direct marketing purposes.
If we have disclosed any personal information to third parties for direct marketing purposes, we will provide a list of the categories of personal information, along with the names and addresses of these third parties to you at your request. To make such a request, contact us at the email address found in Contact Us.
This request may be made no more than once per calendar year. We reserve our right not to respond to requests submitted other than to the specified email or postal address. You should put California Privacy Rights in the email subject line and in the body of your request. You must provide us with specific information regarding yourself so that we can accurately respond to the request.
California Consumer Privacy Act
California residents have the right to request any of the following information about the Information that we collect:
What Information we collect about you
Where and from whom we collect Information about you
Our business purpose for collecting Information about you
The types of third parties with whom we share your Information
The specific pieces of Information we collect about you
The types of Information that we disclosed about you for a business purpose
The categories of third parties to whom we disclosed your Information
You have the right to receive the Information referenced above free of charge; by mail or electronically; and in a portable and readily usable format, to the extent possible.
You have the right to be informed about the personal information that we collect about you at or before we collect it. This is that notice.
You have the right to request that we delete any personal information about you that we have. Applicable law may require or permit us to decline your request. If we decline your request, we will tell you why.
We will honor your rights by not:
Denying you services
Charging you different prices or rates for services, including through the use of discounts or other benefits imposing penalties
Providing you with a different level or quality of services
To make such a request, contact us at the email address found in Contact Us.
We will request specific information from you to help us confirm your identity and process your request. We will not use that information for any other purpose.
Our responses to any of your requests for the information described above will be limited to information collected in the past 12 months from the receipt of your verified request.
California Minors Under Age 18
If you are a California resident under age 18 and are a registered user of our Online Services, you may request that we remove from our Online Services any content you post to our Online Services that can be accessed by any other user (whether registered or not). Please note that any content that is removed from visibility on our Online Services may still remain on our servers and in our systems. To request the removal of content under this provision, please email us at the email address found in Contact Us. When you email us, provide us with a description of the content and the location of the content on our Online Services, and any other information we may require in order to consider your request. Please note that removal of content under this provision does not ensure complete or comprehensive removal of the content or information posted on the Online Services by you.
SOCIAL MEDIA DISCLAIMER
We encourage you to read, share, follow us and provide commentary on Facebook®, Twitter®, Pinterest®, Instagram® and other social media sites (each, a “Social Media Site”). Before you post on a Social Media Site, please make sure you read our social media disclaimer:
We are under no obligation to screen or monitor your posts or any other user content. However, we reserve the right to monitor participation to ensure that you stay on topic, are courteous, and avoid making offensive comments. Your posts and user content must adhere to the following requirements and cannot:
Contain any third-party material including logos, drawings, tattoos, photographs, pictures, sculptures, paintings, and other images or works of art, phrases, trademarks, trade secrets, or other items without explicit prior written permission to use such materials
Contain sexually explicit, graphic, gratuitous, or unnecessarily violent content or defamatory or derogatory content against any ethnic, racial, gender, religious, sexual orientation, professional, or age group or contain any pornographic or nude material
Contain any private information about yourself or any other individual, including without limitation, information related to the career of the individual, financial information about the individual, or any identification or account numbers related to the individual, with or without their permission or consent
Contain any software viruses or any other computer code, files, or programs designed to interrupt, destroy or limit the functionality of any computer software, hardware, or telecommunications equipment
Contain any advertising, promotional materials, “junk mail”, “spam”, “chain letters”, “pyramid schemes”, or promote illegal activity and/or illegal contests, sweepstakes, gambling, including any online casino, sportsbooks, bingo, poker or any other form of solicitation
We reserve the right to edit comments for content, remove off-topic contributions, delete offensive comments or remarks, block offensive contributors and delete actual or suspected spam content from any Social Media Site. Please be aware that once you post something online, there is the potential for numerous individuals to read your words, even years from now. Therefore, we suggest that you exercise caution when posting on any Social Media Sites and that you do not disclose Information like your location, private feelings about your career, financial information, etc. We are not responsible for the content of any comments or responses posted by others to any website or Social Media Site we manage or monitor. We do not control the placement of any marketing or advertising displayed on our pages by social media or third-party organizations.
Please remember that information posted on any of our social media profiles or platforms is for general informational purposes only and should not be considered career advice and should not replace a consultation with your career, coach, HR, or financial professional (“Professional”). Always consult an appropriate Professional for your specific needs.
We reserve the right to respond to any post or user content and may occasionally privately request your contact information to assist offline with your consent by routing the matter to the appropriate persons or department for further handling. Any further questions about your account or request for additional information can be addressed by emailing email@example.com.
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Last update 09122021